Tyler Whitaker's Infotech

Technology, Thoughts, & Opinions

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About Tyler Whitaker

January 3rd, 2006 · 3 Comments

I’m currently enjoying some time off with my family. Between our many road trips and vacations, I’m working on a number of startup and consulting projects with my company TM Ventures, LLC. You can see some of my current projects here.

Most recently I was the Vice President of Operations and Support at Berkeley Data Systems (Mozy.com & MozyPro.com). While at Mozy, we experienced some tremendous growth (over 300%) in nearly every metric in the Ops and Support teams. We managed petabytes, pushed gigabits, and watched revenue go through the roof. Mozy was successfully sold to EMC in October of 2007.

Before Mozy, I served as the Chief Technology Officer for Symbiot Business Group, a top provider of integrated property services to commercial, retail, hospitality, and industrial clients throughout the United States, managing landscape, interiorscape, full service pest control, snow & ice removal, and parking lot sweeping. At Symbiot, I was responsible for delivering technology solutions to the property service industry. I designed and deployed a network wide service management system that enabled the company to streamline its operations from 85 people down to 16. I was also able to restructure and reduce the R&D / IT budget by 75%.

At Echopass, a leading provider of hosted contact center solutions, I served as Vice President of Engineering. I guided the engineering of leading-edge products and services for deployment in the Echopass Hosting Center. In this position, I served as the core architect with responsibility for molding a range of application features into seamless services.

At Sento Corporation I was the Director of Development, where I helped design and build what has become the Echopass core technology foundation. In that role, I helped give Sento the technological advantage to land technical support contracts with several Fortune 500 companies, including Gateway Computers and Network Associates.

I have been the CIO in several technology startup companies in fields ranging from biometrics to home security to business consulting. I also worked for WordPerfect Corporation in its VAX/VMS mini-mainframe division, where I headed up the WordPerfect 4.2 quality assurance team.I have a Bachelor of Science Degree in Computer Science from Brigham Young University.

Tyler Whitaker’s Specialties:

Business:
Systems architecture, practical low cost IT solutions, rapid product prototyping, process mapping and improvement, vendor contract negotiation, site selection and planning.

Technology:
Python, javascript/ajax, jQuery, php, Amazon AWS, Google App Engine, SQL, Java, .Net, MS SQL, MySQL, VAX/VMS (For those old enough to remember)

Tyler Whitaker on the Web:

LinkedIn: Tyler Whitaker – My LinkedIn Profile on the Web
@tylerwhitaker – Twitter Profile
Tyler Whitaker’s Facebook Profile
tylerwhitaker – FriendFeed Profile
Author Info – Landscape Management Magazine – My Author Page at Landscape Management Magazine
Resume for Tyler Whitaker

Tags: General

3 responses so far ↓

  • 1 My Top Secret Google Keywords | Tyler Whitaker's InfoTech // Feb 8, 2008 at 2:18 pm

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  • 2 Jason Pugh // Jul 31, 2008 at 5:09 am

    I read your article in LM Magazine. It made me think about the pros and cons of technology – in particular cell phones with brains. We currently have blackberries for sales and managers and they all seem to like them. We are flirting with the idea of time tracking per cell phones for crews. The more I think about it the more I feel it will be a time waster, not a time saver. We already have a great time tracking culture, process, and custom MS Access program. To get to the next level I keep hearing a request form the field that they would like a PDA or a phone to track time. I feel that the tool to track time is just being used as an excuse for us to become disciplined enough to get to the next level of accuracy.

    Thoughts?

  • 3 Tyler // Aug 1, 2008 at 12:41 pm

    Jason, Deciding to use PDAs or cell phones for time tracking can be a difficult task. The main point to remember is that measurement encourages improvement. My suggestion is to do a pilot with a couple of phones/PDAs to see if the benefits outweigh the added costs of the equipment, before you roll it out to the whole company.

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